Frequently Asked Questions
Everything you need to know about Rota Insider
How does the offline feature work?
Download your destination's data pack while you have WiFi (at your hotel, airport, etc). This includes full vector maps, all place information, contact numbers, and route data. Once downloaded, everything works without any internet connection. Your GPS still works offline too!
Is the website free?
Yes. The website is free and the whole guide is open: villages, routes, tides, winds. A few extras, like verified partner contacts, just need a free account. We don't sell access — so there is no site refund policy. We make money when you ask the Ponte to handle your trip.
What is the Ponte and how much does it cost?
It's us organizing your trip (transfers, stays, tours) for a transparent fee — brokerage, not markup. You see what you pay. Today we cover Atins; for the rest we talk on WhatsApp.
What languages is Rota Insider available in?
The app is in Portuguese and English; the site and the guides are in PT, EN, FR, and IT. Partner contacts mostly speak Portuguese, but many also speak English or Spanish.
When is the best time to visit the Rota das Emoções?
Lençóis Maranhenses: June-September (lagoons are fullest after rainy season). Jericoacoara & Preá: July-December (best wind for kitesurfing). Delta: Year-round, but July-October for bird watching. The app shows you seasonal tips for each destination!
Works offline with the app. Explore online too.