Privacy & Legal

Rota Insider ("we", "us", or "our") operates the Rota Insider mobile application and website (rotainsider.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

We collect information you provide directly:

• Email address (when creating an account)
• Name (optional, when provided)
• Feedback and communications you send us
• Travel preferences and saved locations within the app

We automatically collect:

• Device information (device type, operating system)
• Usage data (features used, time spent)
• Analytics data via Google Analytics 4
• Approximate location (country/region, only with consent)

How We Use Your Information

• To provide and improve our services
• To send you updates about the beta launch and product news
• To respond to your inquiries and feedback
• To analyze usage patterns and improve user experience
• To comply with legal obligations

Data Sharing

We do not sell your personal data. We may share data with:

• Service providers (hosting, analytics, email delivery)
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (HTTPS) and secure data storage practices.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Unsubscribe from marketing communications

Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at rotainsider.app@gmail.com so we can delete such information.

Third-Party Services (Mobile App)

Our mobile application uses the following third-party services:

• Firebase (Google): Crash reporting and analytics to improve app stability
• Sentry: Error monitoring and performance tracking
• Mapbox: Maps and navigation services (processes approximate location when using map features)

Offline Data Storage

The Rota Insider app is designed to work offline. Map data, travel guides, and your preferences are stored locally on your device to enable offline access. This data remains on your device and is not transmitted to our servers unless you explicitly sync or share information.

Contact Us

For privacy-related inquiries, contact us at: rotainsider.app@gmail.com

By accessing or using Rota Insider, you agree to be bound by these Terms of Service.

Service Description

Rota Insider is a travel companion app providing offline-first guides, maps, and local recommendations for Brazil's northeast coast, covering the route from Lençóis Maranhenses to Jericoacoara.

User Responsibilities

• Provide accurate information when registering
• Use the service for lawful purposes only
• Not attempt to reverse engineer or copy the app
• Respect intellectual property rights

Content Disclaimer

While we strive for accuracy, travel information (prices, hours, availability) may change. Always verify critical details locally. Rota Insider is a planning aid, not a substitute for local guidance.

Beta Program

Beta testers receive early access to new features in exchange for feedback. Beta features may change or be discontinued.

Limitation of Liability

Rota Insider is provided "as is". We are not liable for any damages arising from use of the service, including but not limited to travel disruptions, inaccurate information, or technical issues.

Modifications

We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance of the new terms.

This section addresses compliance with Brazil's Lei Geral de Proteção de Dados (LGPD - Law No. 13.709/2018).

Data Controller

Rota Insider is the data controller responsible for your personal data. For LGPD inquiries, contact our Data Protection Officer at: rotainsider.app@gmail.com

Legal Basis for Processing

We process your data based on:

• Consent: For marketing communications and analytics
• Contract execution: To provide the services you requested
• Legitimate interest: For security and fraud prevention

Your LGPD Rights

Under LGPD, you have the right to:

• Confirmation of data processing
• Access to your data
• Correction of incomplete or inaccurate data
• Anonymization, blocking, or deletion of unnecessary data
• Data portability
• Information about sharing with third parties
• Withdrawal of consent

Data Retention

We retain your data only as long as necessary for the purposes described, or as required by law. Waitlist data is retained while the corresponding list is active or until you request deletion.

International Transfers

Your data may be processed by service providers outside Brazil (e.g., Vercel for hosting, Google for analytics). These transfers comply with LGPD requirements and appropriate safeguards.

This section addresses compliance with the European Union's General Data Protection Regulation (GDPR) and the ePrivacy Directive for visitors from EU/EEA countries.

Data Controller

Rota Insider is the data controller responsible for processing your personal data. Contact: rotainsider.app@gmail.com

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent (Article 6(1)(a)): For analytics, advertising cookies, and marketing communications
• Contract (Article 6(1)(b)): To provide the services you have requested
• Legitimate Interest (Article 6(1)(f)): For security, fraud prevention, and service improvement

Your GDPR Rights

Under GDPR, you have the following rights:

• Right of access (Article 15): Request a copy of your personal data
• Right to rectification (Article 16): Correct inaccurate or incomplete data
• Right to erasure (Article 17): Request deletion of your data ('right to be forgotten')
• Right to restrict processing (Article 18): Limit how we use your data
• Right to data portability (Article 20): Receive your data in a structured format
• Right to object (Article 21): Object to processing based on legitimate interest
• Right to withdraw consent: You may withdraw consent at any time by using our cookie settings or contacting us

Google Consent Mode

We use Google Consent Mode v2 to ensure our analytics and advertising comply with your consent choices. When you visit our site:

• All tracking is blocked by default until you provide consent
• If you accept cookies, analytics and advertising features are enabled
• If you reject cookies, no tracking cookies are set and no personal data is collected

International Transfers

Your data may be transferred to countries outside the EEA (including Brazil and the United States) for hosting and analytics services. These transfers are protected by Standard Contractual Clauses (SCCs) approved by the European Commission.

Supervisory Authority

If you are in the EU/EEA and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local Data Protection Authority.

This policy explains how we use cookies and similar technologies on our website.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you interact with the site.

Cookies We Use

Managing Cookies

You can manage your cookie preferences through our cookie banner when you first visit the site. You can also clear cookies through your browser settings at any time.

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

• Google - Analytics and advertising (Privacy Policy)
• Meta - Advertising measurement (Privacy Policy)